Anderson Machinery, a LiuGong Construction Machinery dealer, faced a major set of hurdles to meet the request of one of its most valuable customers. The customer, Formosa Plastics Corp’s. CFB power plant in Port Comfort TX. needed an excavator with a special reach arm two feet longer and an excavator bucket four inches wider than anything Anderson had available. Brett Morgan , Territory Sales Manager for Andersons Victoria branch, found himself in a challenging situation. he could have easily told the customer that Anderson did not have an excavator in its product line that would meet thier needs, but instead rolled up his sleeves and figured out a way that Anderson could deliver the excavator and bucket required.

Formosa CFB makes polyethylene, polypropylene and other materials that create tons of ash as a byproduct. The company partners with Louisiana based LA Ash to process this ash into slurry for use as a ground stabilizer in the construction of roads. LA Ash officials said due to the size of Formosa’s slurry trench, that they would need an excavator with an 11 1/2 foot stick and 54-inch wide bucket. the trench measured 20 feet wide, 20 feet deep and 100 feet long. The excavator purcharsed would need to access the material from various points on the perimeter of the trench.

Anderson offered a 58,400 lb, 190hp LiuGong CLG925LC with a standard 9 FT.10 inch stick and 50-inch, 1.55 cubic yard bucket. Morgan went to work to find a solution that would satisfy the decision makers at both Formaosa CFB and LA Ash. Morgan worked closely with LiuGong representatives and Greg LaPlante of JEWELL Attachments to get a custom-built stick manufactured. He then tracked down a company in Chattanooga TN to supply the larger bucket. After consulting with Stan Parry, General Manager of Anderson Machinery’s Victoria branch and LiuGong’s George Lumpkins, Director of Aftermarket Operations. Parry said about the search ” The thing is, you can’t just add two feet to a stick or four inches to a bucket. it changes the geometry and the leverage of the machine, so they have to be custom designed and manufactured.”

Lumpkins helped Anderson find JEWELL who custom built the longer stick and assisted in getting the custom sized bucket manufactured. Morgans tenacity and Lumpkins years of industry experience paid off for both Anderson Machinery and its customers.

Fred Ridenhour, General Manager of Business Operations for Liugong said the extra effort was about delivering what was needed. “Some Manufacturers might have said no, and moved on to an easier sale” “leaving the dealer to figure it out themselves. In this case, LiuGong worked hard to help Anderson to get the sale. We view our dealers as valuable partners and place a strong emphasis on going above and beyond when it comes to customer service. This was demonstrated throughout this sale. Sometimes you have to be creative in the excavator business”.

Creativity is what we are all about here at Jewell Attachments. We were happy to be apart of this extensive effort to assist in another satisfied customer.

Leave a Comment »

It’s not a pretty sight for anyone who longs to see a rebirth of America’s manufacturing prowess. The once-sprawling Ford Loraine Assembly Plant, located on the shores of Lake Erie, has been closed since the mid-2000s and is a brutal reminder of the industry’s decline. While efforts to divide the four million square foot plant into separate, smaller, renovated parcels for new businesses are underway, more than a third of the total space is in such disrepair it’s been deemed beyond renovation and slated for demolition.

The firm heading up that demolition, Grafton, Ohio-based Sitetech, Inc., reports that having the right tools for the job—particularly a Genesis GXP 400 mobile shear and a Genesis LXP 300 Logix Processor—has helped them obtain demo rates as high as 40,000 sq. ft. per day, meet a demanding schedule and enable the plant to continue transitioning into a functional space.

Read the complete story on genesisattachments.com

Leave a Comment »